Beer Jerk

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FAQ

Anything with an * next to it below applies specifically to our subscription products only.

THINGS YOU NEED TO KNOW

* Beer Jerk Classic Subscription (renews every 12 weeks)

* Beer Jerk Monthly Subscription (renews ever month)

* We collect $ from your bank account upon you signing up. We ship your 1st box in the next available monthly shipping date. Then we do it all again when your subscription renews, this happens automatically (charge and ship). You can cancel your subscription at any time (just contact us before your next box is due to be shipped) and we won't take the next payment. If you choose to unsubscribe and we have taken payment but not sent the beers we'll refund you back in full. You will be charged in New Zealand dollars. 

HOW DO I JOIN IN THE BEER OF THE WEEK CONVERSATION?

Beer Jerk members use existing social media platforms to chat about the beer of the week and share their beer thoughts in general. Simply tag your post with #beerjerknz on Facebook, Twitter and Instagram or tag Beer Jerk into your Untappd posts so members can see what you are posting. We also have a closed Facebook group which you can request to join if you prefer to keep your personal timeline free of beer posts.

SHIPPING AND DELIVERY

Postage and packaging is included in the price for subscriptions (other products include a flat shipping fee of $5).

* We will endeavor to deliver the beer between Monday and Friday and we'll always aim to get it to you at the start of the week so you've got plenty of time to drink that week's beer.

It is your responsibility to ensure that you are the delivery recipient and if you are not the recipient that the person receiving the delivery is 18 or older. If possible make sure you get your beer delivered to a place that someone can accept delivery as It's easier that way. We can leave deliveries at your nominated delivery address (Permission to Leave) but you bear the risk of theft and this is not borne by Beer Jerk.

At the moment we only deliver to New Zealand

HOW DO I UPDATE MY DELIVERY ADDRESS & DETAILS

If you need to update your delivery address details please email us at this email address and we will sort that out for you: contact@thebeerjerk.co.nz 

AGE RESTRICTION

By placing an order with Beer Jerk you are confirming that you are 18 or older. It is illegal for us to sell or supply alcohol to anyone under the age of 18. It is also your responsibility to ensure that you are the delivery recipient and if you are not the recipient that the person receiving the delivery is 18 or older.

TERMS AND CONDITIONS

If you have some time to kill and are interested (we doubt it), you can read our full terms and conditions here.

DO YOU ACCEPT CREDIT CARDS?

Yes we accept VISAn and MASTER CARD

HOW MUCH DOES IT COST?

* Beer Jerk Classic Subscription = $102 every 12 weeks.

* Beer Jerk Monthly Subscription = $85 every month.

* We collect $ from your bank account on your signup date before sending out your beer.

* That works out at $8.50 a beer and includes postage and packaging.

WHEN CAN I SUBSCRIBE?

* You can subscribe at any time. We simply send you your beer on the next available monthly shipping date.

DO YOU SEND ME ONE BEER A WEEK? *Applies to Beer Jerk Classic Subscription

Not quite. You drink one beer a week (we'll tell you which one at the beginning of each week). We send you 12 unique and different beers at a time.

 

* HOW DO I CANCEL MY SUBSCRIPTION?

Your subscription renews automatically so we will continue to charge for and ship you beer for as long as you are a member. If you would like to cancel your subscription you simply need to contact us via email before your next payment falls due and we will cancel your subscription. If you would like to cancel your subscription soon after you sign up for the first time then you will need to contact us before we ship your beer as we would have charged you by this time. If we have already charged you and shipped you the beer and you wish to cancel your subscription then you would need to return all the beers to us (at your cost) at which point we will issue you with a full refund (see Returns, Exchanges and Refunds here)

* HOW DOES THE $10 REFERRAL VOUCHER WORK?

Our referral vouchers are only eligible to members that have an ongoing full Beer Jerk subscription. Whenever a full member refers a friend who then signs up to a full ongoing subscription we will send both members a $10 voucher in their next box. The $10 referral vouchers do not apply to any other products except for the full Beer Jerk subscription.

DO YOU SHIP TO OTHER COUNTRIES?

Not yet but do contact us if you are looking for delivery outside of New Zealand... you may just be in luck.

WHAT HAPPENS IF THE BEER IS BROKEN / DOESN'T GET TO ME?

We'll send you some more. You won't have to pay any extra.

CAN I BUY MORE BEER?

Yes. If you love that week's beer you can buy 12 more bottles of it. But you'll have to be quick because we only sell it for 7 days after featuring it.

WHO IS NATAL BROADSWORD LTD?

That's us! Natal Broadsword Ltd is the legal name for Beer Jerk. This company name will appear on your invoices and statements.

WHAT ARE OUR LIQUOR LICENSE DETAILS?

Natal Broadsword Limited (that's us) is the authorised holder of the liquor license. Our license number is 007/OFF/77/2014 and our license is valid until the 5th January 2019.